Privacy Policy for Upworki

Last Updated: June 18, 2026

Welcome to Upworki. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including fashion tech pack creation, sewing pattern development, pattern grading, and 3D garment visualization.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or use our services, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Company Name

  • Billing Information

Project Information

To provide our services, we may collect:

  • Fashion sketches and design concepts

  • Technical specifications and measurements

  • Fabric and trim requirements

  • Reference images and project files

  • Production-related information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time Spent on Pages

  • Referring Website Information

2. How We Use Your Information

We use your information to:

  • Provide and deliver our services

  • Prepare quotations and project proposals

  • Communicate regarding project updates

  • Process payments securely

  • Improve our website and user experience

  • Respond to inquiries and support requests

  • Send relevant business updates and newsletters (you may unsubscribe at any time)

3. Client Confidentiality

We understand that your designs and business information are valuable intellectual property.

Therefore:

  • All client project files are treated as confidential.

  • We do not sell, rent, or share your project files with unauthorized third parties.

  • Project information is accessed only by authorized personnel involved in project execution.

  • We implement reasonable security measures to protect client data.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

  • Enhance browsing experience

You may disable cookies through your browser settings. However, certain features of the website may not function properly.

5. Third-Party Services

We may use trusted third-party providers for:

  • Website Hosting

  • Payment Processing

  • Analytics Services

  • Email Communication

These service providers may access information only as necessary to perform services on our behalf and are required to maintain confidentiality.

6. Data Retention

We retain personal and project information only for as long as necessary to:

  • Complete contracted services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

7. Data Security

We take reasonable technical and organizational measures to protect your information against:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss or destruction

However, no method of transmission over the internet can be guaranteed to be 100% secure.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Company Name: Upworki

Email: info@upworki.com

Website: https://upworki.com